Program Assistant

Iowa State University, Ames Iowa                                    May 2018-Present

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• Manage 7 programs: Cultural Ambassador Program (CAP), English Together (ET), Dinner in Des Moines, The International Leadership Education Academy for Development (I-LEAD), Retention Program, ORP, International Graduation Ceremony.

• Teach a bi-weekly course (I-LEAD) of 12 international college students on leadership development; including designing curriculum.

• Manage and organize the International Student Graduation Ceremony each semester with over 150 participants each semester including working with different departments, communicating with different partners on and off-campus, manage Qualtrics, catering food, and organizing the logistics.

• Train and give presentations to over 200 domestic and international participants

• Create curriculum and structure for different programs including CAP, ET, Dinner in Des Moines, Retention Program, and so on.

• Use Qualtrics to create assessments and registrations for multiple programs and events.

• Execute strategies for marketing and retention of the programs

• Manage multiple large scale projects and logistics to engage over 500 domestic, international and scholars

• Supervise 2 student workers

• Assist coworkers on scheduling, collaborating, and communicating between departments on campus

Learning Solutions Training

CO-OP Financial Services, Des Moines, Iowa       May 2019 - August 2019

• Created training materials “Welcome to CO-OP” for new incoming employees in Training Department

• Created online training called Shazam to help CO-OP replace face-to-face training using Captivate

• Assisted in designing effective training sessions, including applying fundamental adult learning principles to assist, and support the ADDIE training model

• Maintained training documentation including updating content, uploading documentation, redesigning using SnagIt and transferring them from InDesign to Word

• Worked with Subject Matter Experts to confirm the accuracy of training materials meet the objectives and the outcomes

• Created and maintained ET&S content for Intranet/SharePoint site